Q&A: Gert Boyle, chairman, Columbia Sportswear
You know Ma Boyle: She's the old bird who forced her son through a car wash in a famous ad campaign. But the tough-mother routine is an image, a way for the grand dame of Columbia Sportswear to sell product. Isn't it?

Rewriting the Ending
Last August, Clark Kepler closed the doors on his family-run bookstore and told his employees to cash their last checks before he filed for bankruptcy. Then some of the best minds in Silicon Valley decided they weren't willing to let this old-line business die. Part 1 in a continuing story.

Do You Need a Coach?
Business coaches make lots of promises, but can a coach truly transform a company? Inc. asked two business owners, running two very different companies, to tell the truth about their coaches. Here's what we discovered.

• Get the Right Coach
• What Kind of Coach Do You Need?

Get Healthy…or Else
Smoking bans, mandatory blood tests…have wellness programs gone too far?

• What the Employees Think…
• Slideshow: Risky Business

Attention Shoppers
New software lets you poach customers when they're shopping on the websites of rivals.

• Taking Aim

Goodbye and Good Luck
How to get valuable information from exit interviews.

• Burning Questions

Want Money and Power?
Recapitalizations let owners cash out and maintain control.

• Recap Renaissance

Saying No to Outsourcing
Valentin Gapontsev hated relying on suppliers. So he did away with them entirely.

• Insourcing 101

Case Study: Business Was Booming, But the Richardsons Were Seriously Burned Out
Why would a tea company risk closing the most visible part of its success?

• Case Study Update: Outside the Big Box

Ask Inc.
Doling out equity equitably; faster contract executions.

• Ask Bill Samuels

Editor's Letter

Mail

• Update

Opinion

Gear: Traveling Light
Does your luggage need to lose weight? Shrunken-down gadgets, compact necessities, and other little things that will lighten your carryon for your next business trip.

My Place: Stephen Braswell's Hıstorıc Mansıon
Nine fireplaces plus 13 chandeliers equals one of Savannah's stateliest mansions.

Drives: Ten More Horses Make for One Cool Cat
The Jaguar XJR really is supercharged.

Things I Can't Live Without: Gary Hirshberg
Why Gary Hirshberg, CEO of Stonyfield Farm, values his wife's raspberries, his custom hiking boots, and the words of Nelson Mandela.

Lies, Damn Lies, and Word of Mouth

• If You Can't Say Something Nice
• Words of Mouth

Agenda 4/06

Uncle Sam Wants Your Hiring Data

A Record Year For Robots

Analyze This, Says Google

Friendlier Skies for High-Flying CEOs

A Penny for Your E-Mail

A Golden Window for Impulse Buying

Warehouse Rents Likely to Rise in '06